Detalji knjige
Lean Six Sigma for Service
How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions
Michael L. George
Izdavač: McGraw-Hill Book Company, New York 2003;Detaljnije:
tvrd povez, strana 386, 24cm, stanje: vrlo dobro.
Jezik: engleski.
750.00 din.
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